Visit Information

To get the most out of your appointment, it’s important to be prepared.  We’ll cover most of this on the phone when you make your appointment, but please read through this basic information before you arrive. If you have any questions either call or email us, we’ll happy to help!

Bend veterinary visit
Bend veterinary visit

Visit Information

To get the most out of your appointment it’s important to be prepared.  We’ll cover most of this on the phone when you make your appointment, but please read through this basic information before you arrive. If you have any questions either call or email us, we’ll happy to help!

Before Your Appointment

We will reach out to your referring veterinarian to request medical records. Please bring copies of any medical records, x-rays and current medications. Please bring the bottles with the prescription label.

Internal Medicine & Surgery Consults We recommend your pet arrive to the consultation on an empty stomach. We request your pet have no food after 10PM the night before the consultation. This allows for testing or procedures which require fasting to be performed on the same day of the consultation. Please continue to offer fresh drinking water at all times.

Dermatology Consults Please do not bathe your pet for 3 days before the appointment. Please do not clean your pet’s ears for 1 day before the appointment.
Please plan to arrive 10 minutes before your scheduled appointment time to allow for check-in and to give your pet extra time to become more comfortable at our hospital.

Arriving

After your pet is checked in, the technician will take your pet to the exam room where their weight and vital signs (temperature, pulse, and respiratory rate) will be checked and a history will be obtained. The doctor will then review any medical records or x-rays provided by your family veterinarian and complete his/her exam of your pet. The doctor will discuss his/her findings and any recommended diagnostics or treatments. A treatment plan will be created and reviewed with you.

Please help yourself to a complimentary beverage and snack while waiting in our lobby. We have complimentary wifi available for our clients.

Payment & Insurance

Full payment is required at the time of service. An estimate will be provided for any recommended diagnostics and/or treatments.

We accept cash, VISA, Mastercard, Discover, CareCredit and Scratchpay. Personal checks and American Express are not accepted. We gladly partner with CareCredit and Scratchpay to offer financing services to our clients. Please ask the team for more details.

We are happy to assist with submission of pet insurance claims to your pet’s insurance provider.

We provide a 10% discount for owners in military service.

New Patient Forms

Our new client forms are available online. The forms will be emailed to you before your initial consultation. Please consider completing the forms in the comfort of your home before your appointment.

Make yourself at home!

We have beer and kombucha on tap, available for clients during their pet’s visit. Currently we have Crux’s Gimme Mo IPA, Humm’s Raspberry Hopps Kombucha, and Humm’s Mango Passion Fruit Kombucha, but we like to mix things up now and again. Follow our facebook page to stay current with what’s on tap at VRCCO!