Veterinary Urgent Care
URGENT CARE ANNOUNCEMENT:
Starting on Monday, March 16, VRCCO Urgent Care services will be relocating due to our West facility renovation. During this time, all Urgent Care services will be provided at VRCCO East by the UC team in conjunction with our Emergency department. Urgent Care services will not resume in our West facility until all renovations are complete, with an anticipated return in early Summer 2026.
Partial outpatient specialty services will be offered at the west facility during this transition time, after April 6. Thank you for your understanding and patience as we begin this exciting next chapter at VRCCO West.
VRCCO WEST LOCATION
1820 NW Monterey Pines Dr.
Bend, Oregon 97703
541-204-1261
Directions
Currently Open for Specialty Outpatient Services
Open Monday-Sunday, 8am – 6pm
Closed on Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas and New Years Day. Please visit our 24/7 Emergency Hospital if care is needed.
VRCCO Standards with
Same Day Convenience.
Please note: We DO NOT provide general wellness care such as spaying and neutering, vaccinations, dental prophylaxis, or overnight hospital stays.
Common conditions we treat at our urgent care facility:
- Skin and ear conditions
- Vomiting and diarrhea
- Blood in urine/abnormal urination
- Lacerations and mild trauma
- Cough/sneezing with normal breathing
- Broken toenails
- Red/injured/infected eye(s)
- Limping
- Cheat grass removal
- Porcupine quill removal
- Back pain
- Lethargy
WHAT TO EXPECT
Urgent Care Center
WATCH About Our Urgent Care Center
You do not need to call ahead before your arrival… but it is always appreciated if you do. If you call ahead, we will reach out to your family veterinarian to request medical records. If available, please bring copies of any medical records, test results, and current medications that are important to your visit. If there is an anticipated procedure (such as sedation for a wound repair) we recommend your pet arrive with an empty stomach if possible. Please continue to offer fresh drinking water at all times.
After your pet is checked in, a veterinary nurse will obtain a history from you and take your pet to an exam room or treatment area where their weight and vital signs (temperature, heart rate, and respiratory rate) will be taken.
The doctor will then discuss the case with the nurse, review any available medical records, and complete his/her exam of your pet. The doctor will then find you to discuss his/her findings and provide recommendations for diagnostic testing and treatments. A treatment plan (estimate) will be created and reviewed with you. Once a treatment plan is agreed upon, you will either drop your pet off at the hospital or wait in our waiting room. Know you are always welcome to ask, or call, for an update if you have not heard from the medical team. If you dropped off your pet at the hospital, always check-in with the front desk when you arrive to pick them up
Once a treatment plan is agreed upon, you will either drop your pet off at the center or wait in our waiting room. Know you are always welcome to ask, or call, for an update if you have not heard from the medical team. If you dropped off your pet at the center, always check-in with the front desk when you arrive to pick them up.
A treatment plan will be provided for any recommended diagnostics and/or treatments. An initial payment will be required for any procedure, surgery, or diagnostic work-up over $600. We gladly partner with CareCredit and Scratchpay to offer financing services to our clients. Please ask our team for more details. We are also happy to assist with submission of pet insurance claims to your pet’s insurance provider. We provide a 10% discount for pet parents in military service.
We accept cash, VISA, Mastercard, American Express, Discover, CareCredit and Scratchpay. Personal checks are not accepted.
Dr. Sean Ellison, DVM
Dr. Sean Ellison’s passion for urgent and critical care developed early in his career, and he values the ability to make a rapid, positive impact on both patients and their families. With a strong background in ICU medicine, he appreciates the complexity of critical care and prioritizes clear client communication to ensure pet parents feel comfortable with their loved one’s treatment plan.
VRCCO Urgent Care has temporarily moved to VRCO East due to facility renovation. Urgent Care services will return to West in early summer 2026.
VRCCO Urgent Care & Outpatient Services
1820 NW Monterey Pines Dr.
Bend, Oregon 97703
541-204-1261