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EMERGENCY
        EMERGENCY

24/7 Bend Emergency
Veterinarian: 541-209-6960

 

Overview | What to Expect | Team | Directions
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The Emergency Center at VRCCO is equipped to handle any type of pet emergency, at any time.

Our emergency doctors are on-premises 24 hours, 7 days a week. We treat everything from simple wounds to the most critically ill animals. For the most critical patients and those needing extended medical attention, we provide exceptional 24-hour care with ICU nurses dedicated to your pet within our intensive care unit.

NEW LOCATION

VRCCO Emergency Hospital
62889 NE Oxford Ct.
Bend, Oregon 97701
541-209-6960
Directions

Signs You Should Come In

If you are concerned that your pet isn’t feeling well, it is important to have them evaluated by a veterinarian. Here are signs you should come in. If it is an emergency to you, it is an emergency to us.

  • Accident or trauma
  • Blue, white, or pale gums
  • Severe or uncontrollable pain
  • Uncontrollable bleeding, vomiting, or diarrhea
  • Suspected ingestion of foreign objects or caustic substances
  • Difficulty Breathing
  • Seizures/Paralysis or collapse
  • Inability or straining to urinate

Services We Offer

No appointment is necessary for emergency services, but if possible, please call ahead to let us know you are on your way. Please understand that we see patients according to urgency and their degree of illness, not necessarily in the order that they arrive. Rest assured your pet will receive individualized attention in a timely manner.

  • Advanced and multi modal pain control
  •  Antivenom and antitoxin therapies
  • Blood transfusions (plasma, platelet, and red blood cells)
  • Cardiac and arrhythmia monitoring
  • Comprehensive in house laboratory
  • Digital x-rays, ultrasound, CT (computed tomography), and Magnetic Resonance Imaging (MRI)
  • Endoscopy
  • Emergency surgery
  • Laceration repair
  • Nutritional and intravenous fluid support
  • Oxygen therapy including climate controlled oxygen chambers, high flow oxygen therapy, nasal oxygen and intubation
  • Trauma stabilization and management
  • Vascular access including peripheral venous, central venous, and arterial catheterization
WHAT TO EXPECT

Emergency Care

veterinarian giving a dog an ultrasound

When You Arrive

You will be welcomed by one of our customer care specialists. Depending on the type of emergency, your pet may be immediately taken to the treatment area for stabilization where we have access to life-saving equipment. In these circumstances, you may be asked to provide immediate medical and financial authorization.

Initial Intake

If emergency stabilization is not needed, a triage nurse will bring you into an examination room to assess your pet’s vitals (heart rate, respiratory rate, and temperature) and obtain a history of events leading up to your arrival at VRCCO. 

Exam & Treatment Plan

Next, the emergency doctor will review the nurse’s notes, perform an examination, and discuss diagnostic and treatment options with you. You will be provided an itemized financial treatment plan for these recommendations.

Extended Treatment Plan

In some emergency cases, hospitalization is recommended. We offer 24-hour care. Your pet will be closely monitored by our doctors, nurses and staff. Our team will set up a communication plan for you with periodic updates on how your pet is doing as a guest in our hospital.

Payment & Insurance

A treatment plan will be provided for any recommended diagnostics and/or treatments. An initial payment will be required for any procedure, surgery, or diagnostic work-up over $600. We gladly partner with CareCredit and Scratchpay to offer financing services to our clients. Please ask our team for more details. We are also happy to assist with submission of pet insurance claims to your pet’s insurance provider. We provide a 10% discount for pet parents in military service.

We accept cash, VISA, Mastercard, Discover, CareCredit and Scratchpay. Personal checks and American Express are not accepted.

Toxin Exposure

For a complete list of toxic substances visit the ASPCA website.

If you think your pet has ingested a toxin or potentially harmful substance, please call the ASPCA Poison Control Hotline at (888) 426-4435 or visit their website for a complete reference of toxic plants with pictures. The ASPCA does charge a phone consultation fee, but the information you’ll get is very valuable and absolutely worth the cost. Our veterinary team will utilize the ASPCA report in treating your pet when they arrive at our facility.

Emergency Team

At VRCCO you and your pet will receive care from finest medical team, with the most advanced technology. We are here to help. Thank you for trusting us with your loved ones.

"Quality Service"

The people at VRCCO are amazing, they put forth the extra effort… I didn’t have any problem making the four-hour trip, I knew what kind of quality service I was going to get.”

-Gayle and Rizzo WA
"11 OUT OF 10"

 “Under the worst of circumstances... they made a lasting impression. The level of compassion, professionalism, and care shown to me and MORE IMPORTANTLY to my pet...off the chart. Thank you so much. I give them an 11 out of 10!”

-Michelle
"Personalized Care"

“We were referred here by our primary vet as Chauncey was experiencing acute tail pain with no improvement after a few weeks. We really appreciated the personalized care and overall attentiveness of the staff. Starting from the initial discussion with the vet tech at drop off, and then with the doctor as they reviewed our pup's evaluation results and next steps. Shout out to everyone for loving on Chauncey.”

-Jenn and Chauncey
"BEST VET EXPERIENCE"

“The staff was very communicative and helpful. They explained the situation above and beyond what I expected which was really helpful. Clear instructions on follow-up and what to expect. Multiple people talked to me, and they were all great. Best vet experience I've ever had. Thank you I don't know who they all were, but they were ALL great.”

-Jane
"Expectations Were Exceeded"

“This was the place that everybody recommended us to go to and our expectations were exceeded.”

-Tracy
"SUPER IMPRESSED"

“My pup was having an allergic reaction and the staff were quick to get her in and treat her. I’m super impressed with the cleanliness and all of the snacks for waiting pup parents! I thought the staff were all great. I would definitely go back if my pup needs emergency care in the future.”

-Taylor
"HELPFUL, PATIENT, RESPECTFUL"

“We love this vet clinic. Everyone is helpful, patient, and respectful. We live in Portland and drive to Bend due to the quality of the people here.”

-Joel
"Honesty and Integrity"

“Best providers in Oregon. We travel over two hours to the facility when our pets are in need of medical attention… The honesty and integrity of the staff is amazing.”

-Nic
"Thank You"

“Thank you for all the work and care invested by Dr. Dujo and the staff into Leia’s surgery… The quality of life she has regained is priceless”

-Danielle and Leia
"So Glad We Did The Surgery"

“Maya has been so frisky lately...she is feeling soooo good. She hasn’t played like this in years…So glad we did the surgery”

-Susan and Maya
"Chalupa Loves You All"

“Thank you for saving my sweet puppy! She is only one and because of VRCCO she will have many more birthdays! Chalupa loves you all and so do we!”

-Kinzie and Chalupa
"Gave Her Quality of Life Back"

“The clinic was so helpful in counseling us on what to expect. They made sure we knew what medications to give her and what some of the possible side effects would be. I am so happy we did the surgery and gave her the quality of life back”

-Susan and Kiley

VRCCO Emergency Center is located at our Veterinary Emergency and Specialty Hospital in Bend. Let us know you’re coming by calling 541-209-6960 or email us at info@vrcvet.com

VRCCO Emergency Center
62889 NE Oxford Ct.
Bend, Oregon 97701
541-209-6960

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