Veterinary Urgent Care

Overview | What to Expect | Team | Contact

Our dedicated Urgent Care Center is devoted to treating cases that are urgent, but are not in critical condition.

This location will best fit your needs if your dog or cat requires same day, outpatient care but does not need overnight hospitalization, an ICU, or surgery. Our goal is to provide that daytime convenience care that is up to the superior standards of medical care our hospital has always provided. The Urgent Care Center will still work in close collaboration with our specialists and emergency hospital to deliver the best care possible for your pet.

VRCCO Urgent Care Center
1820 NW Monterey Pines Dr.
Bend, Oregon 97703

Open Monday-Sunday, 8am – 6pm
Closed on Thanksgiving, Christmas and New Years Day. Please visit our Emergency Hospital if care is needed.

541-204-1261
Directions

VRCCO standards with same day convenience.

Please note: We DO NOT provide general wellness care such as spaying and neutering, vaccinations, dental prophylaxis, or overnight hospital stays.

Common conditions we treat at our urgent care facility:

Skin and ear conditions
Vomiting and diarrhea
Blood in urine/abnormal urination
Lacerations and mild trauma
Cough/sneezing with normal breathing

Broken toenails
Red/injured/infected eye(s)
Limping
Cheat grass removal
Porcupine quill removal
Back pain
Lethargy

WHAT TO EXPECT

Urgent Care Center

WATCH About Our Urgent Care Center

Call Ahead or Walk-in

You do not need to call ahead before your arrival… but it is always appreciated if you do. If you call ahead, we will reach out to your family veterinarian to request medical records. If available, please bring copies of any medical records, test results, and current medications that are important to your visit. If there is an anticipated procedure (such as sedation for a wound repair) we recommend your pet arrive with an empty stomach if possible. Please continue to offer fresh drinking water at all times.

After Check-in

After your pet is checked in, a veterinary nurse will obtain a history from you and take your pet to an exam room or treatment area where their weight and vital signs (temperature, heart rate, and respiratory rate) will be taken.

The Veterinarian Exam

The doctor will then discuss the case with the nurse, review any available medical records, and complete his/her exam of your pet. The doctor will then find you to discuss his/her findings and provide recommendations for diagnostic testing and treatments. A treatment plan (estimate) will be created and reviewed with you. Once a treatment plan is agreed upon, you will either drop your pet off at the hospital or wait in our waiting room. Know you are always welcome to ask, or call, for an update if you have not heard from the medical team. If you dropped off your pet at the hospital, always check-in with the front desk when you arrive to pick them up

Additional Care if Needed

Once a treatment plan is agreed upon, you will either drop your pet off at the center or wait in our waiting room. Know you are always welcome to ask, or call, for an update if you have not heard from the medical team. If you dropped off your pet at the center, always check-in with the front desk when you arrive to pick them up.

Payment & Insurance

A treatment plan will be provided for any recommended diagnostics and/or treatments. An initial payment will be required for any procedure, surgery, or diagnostic work-up over $600. We gladly partner with CareCredit and Scratchpay to offer financing services to our clients. Please ask our team for more details. We are also happy to assist with submission of pet insurance claims to your pet’s insurance provider. We provide a 10% discount for pet parents in military service.

We accept cash, VISA, Mastercard, Discover, CareCredit and Scratchpay. Personal checks and American Express are not accepted.

DVM, MBA, CVA, URGENT CARE DIRECTOR

Dr. Bridget O’Connor

Dr. Bridget (Bridie) O’Connor is an internship-trained urgent care doctor who provides medical care for pets in Central Oregon. Dr. O’Connor is originally from Southern California where she completed her bachelors degree in Biology and Chemistry at Whittier College. After her undergraduate work, Dr. O’Connor moved to Davis to pursue her doctorate in veterinary medicine at the University of California. She went on to complete a rigorous rotating small animal internship at the University of Pennsylvania where she acquired additional training in a variety of veterinary specialties – including emergency medicine and urgent care. Dr. O’Connor spent time in Seattle as a primary care veterinarian for 10 years and more recently she has become certified in veterinary acupuncture and obtained her MBA.

Read Full Bio

Dr. O’Connor is passionate about being a veterinarian and animal advocacy. She considers it a privilege to provide exceptional medical care to all the pet companions in this area. When not in the clinic, Dr. O’Connor has many other interests which include hiking, running, ballet, riding horses, travel, photography, and her Irish heritage (hence the Irish nickname ‘Bridie’). Dr. O’Connor is married and has a wonderful family that includes her partner (who is also a veterinarian), their two children, as well as their 3 dogs Maya, Poppy, and Callie.